Effective Date: 28th March 2026
Welcome to Zyra Weaves. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by the following terms.
This website is operated by Zyra Weaves Pvt Limited (“we”, “our”, “us”).
1. General
By using our website, you confirm that:
- You are at least 18 years of age
- You are providing accurate and complete information
- You will not use our products or services for any illegal or unauthorized purpose
We reserve the right to refuse service to anyone at any time.
2. Products & Services
Zyra Weaves offers ready-made sarees and related products.
We make every effort to display product colors and details accurately. However:
- Slight variations in color may occur due to lighting, screen settings, or photography
- Minor variations may occur due to fabric nature and craftsmanship
These variations do not qualify as defects.
3. Pricing & Payments
- All prices listed are in INR unless stated otherwise
- We reserve the right to modify prices at any time without prior notice
- We accept multiple payment methods including UPI, debit/credit cards, net banking, and Cash on Delivery (COD)
All payments are processed through secure third-party payment gateways.
4. Orders & Acceptance
- Once an order is placed, you will receive a confirmation
- We reserve the right to cancel or refuse any order due to:
- Product unavailability
- Pricing errors
- Suspicious or fraudulent activity
5. Shipping & Delivery
- We ship across India and internationally
- Orders are typically dispatched within 2 business days
- Delivery timelines are estimated at 5–7 business days (may vary based on location)
Delays caused by logistics partners or unforeseen circumstances are beyond our control.
6. Returns & Refunds
We offer a 3-day return window under the following conditions:
- Damaged product
- Wrong product received
- Size-related issues
Conditions:
- Product must be unused, unwashed, and in original packaging
Refunds:
- Processed to the original payment method after inspection
- Return shipping is covered by us
Note:
- Sale items are not eligible for return
7. Cancellation Policy
Once an order is placed, it cannot be cancelled.
8. Intellectual Property
All content on this website, including:
- Images
- Text
- Logos
- Designs
are the property of Zyra Weaves Pvt Limited and are protected by applicable intellectual property laws.
Unauthorized use is strictly prohibited.
9. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Attempt to harm, hack, or disrupt the website
- Misuse customer service or provide false information
10. Limitation of Liability
Zyra Weaves Pvt Limited shall not be liable for:
- Indirect or incidental damages
- Delays caused by third-party services
- Minor product variations as described
11. Governing Law
These Terms shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts in Delhi.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting.
13. Contact Information
Zyra Weaves Pvt Limited
Shop 15, Phase 1, South Delhi, Delhi – 110049, India
Email: support@zyrasilks.com
Phone: 9876543211
Support Hours: 10 AM – 7 PM
