Effective Date: [Add Launch Date]
At Zyra Weaves, we are committed to delivering your orders in a timely and secure manner. This Shipping & Delivery Policy outlines how we process, ship, and deliver your purchases.
1. Shipping Coverage
We currently offer:
- Pan India Shipping across all major cities and regions
- International Shipping to select countries
For international orders, delivery timelines and charges may vary based on location.
2. Order Processing Time
- All orders are processed within 2 business days from the date of order confirmation
- Orders are processed only on business days (excluding Sundays and public holidays)
3. Delivery Timeline
- Domestic Orders (India): 5–7 business days
- International Orders: 7–15 business days (may vary depending on destination and customs clearance)
Please note:
- Delivery timelines are estimates and may vary due to external factors
4. Shipping Charges
- We offer Free Shipping across India
- International shipping charges, if applicable, will be calculated at checkout or communicated during order confirmation
5. Order Tracking
- Once your order is shipped, you will receive a tracking link via SMS or email
- You can use this link to track your order in real-time
6. Delivery Delays
While we strive to deliver within the estimated timeframe, delays may occur due to:
- Logistics or courier partner issues
- Weather conditions or natural disruptions
- Public holidays or peak seasons
- Customs clearance (for international shipments)
Zyra Weaves is not liable for delays caused by third-party logistics partners.
7. Address & Delivery Issues
- Please ensure that your shipping address and contact details are accurate at the time of placing the order
- We are not responsible for delays or non-delivery due to incorrect or incomplete address details
If a package is returned due to failed delivery attempts, additional shipping charges may apply for re-dispatch.
8. International Shipping (If Applicable)
- Customers are responsible for any customs duties, taxes, or import charges applicable in their country
- Zyra Weaves is not responsible for delays caused by customs clearance
9. Contact Us
For any shipping or delivery-related queries, please contact:
Zyra Weaves Pvt Limited
Shop 15, Phase 1, South Delhi, Delhi – 110049, India
Email: support@zyrasilks.com
Phone: 9876543211
Support Hours: 10 AM – 7 PM