Effective Date: 28th March 2026
This Privacy Policy describes how Zyra Weaves Pvt Limited (“we”, “our”, “us”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information that you provide directly to us, including:
- Name
- Email address
- Phone number
- Shipping and billing address
We also collect payment-related information, which is processed securely through third-party payment gateways.
Additionally, we may automatically collect certain information when you visit our website:
- IP address
- Browser type and device information
- Pages visited and time spent
- Cookies and tracking data
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders
- Provide customer support
- Communicate order updates and important information
- Improve our website, products, and services
- Personalize your shopping experience
- Run marketing and advertising campaigns (including Meta and Google Ads)
- Detect and prevent fraudulent transactions
3. Sharing of Information
We do not sell or rent your personal data.
We may share your information with trusted third parties, including:
- Payment gateways for secure transactions
- Shipping and logistics partners for delivery
- Marketing and advertising platforms for promotions
These parties are obligated to protect your information.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance user experience
- Analyze website performance
- Deliver relevant advertisements
You can control or disable cookies through your browser settings.
5. Data Security
We implement reasonable security measures to protect your personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications at any time
To exercise these rights, please contact us at support@zyrasilks.com
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
10. International Users
If you are accessing our website from outside India, please note that your information may be transferred to and processed in India.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Zyra Weaves Pvt Limited
Shop 15, Phase 1, South Delhi, Delhi – 110049, India
Email: support@zyrasilks.com
Phone: 9876543211
Support Hours: 10 AM – 7 PM